GO2 Lancaster Centre Hotel by OYO

Awful stay, got into my room after check in and noticed the shampoo and body wash are empty which has not been refilled so I went to the reception to ask for the refill. The staff at the reception told me she will go to refill it and told me not to worry about it. However, I returned back to the hotel later that day and the shampoo and body wash was empty. In addition, the towel provided by the hotel has stink marks on it. Hairs hasn’t been clean in the bathroom. The shower curtain is just an accessory which didn’t do its job to stop the water from getting all over the bathroom. Lack of power socket in the room. No air-con. Noisy at night. Would not book this hotel again.

There is no hand sanitiser or shower gel in the room.

It is quite simple, the room does not even have a hair dryer, it is very noisy at night, the sound insulation is very poor, so the room is equipped with noise-reducing earplugs.

The hotel room was fine, though hot water seemed to struggle in the mornings.

situated right in city centre staff/cleaners as always were brilliant and a great price

Customer service it’s not good but hotel is nice